+38164 644 91 62

Privacy Policy

This policy describes the information and privacy practices applied in retail stores Labradorshoes, Web Store www.labradorshoes.rs and all other locations, occasions and events in which the information is collected by www.labradorshoes.rs. When you provide your personal information, you consent to the information practices in the manner described in this policy.

Types of notifications to users:

• Advertisements

• Leaflets

• Newsletters

• Mailing letters

• Catalogs

• Phone calls

Types of collected information

The information www.labradorshoes.rs may collect are:

• Your contact information (name, postal and e-mail address, phone number)

• Information for payment and delivery (credit card number, shipping address)

• Information of preference (a list of desired products, comments on the offered products)

Information Collection

While shopping or taking advantage of services available, we can ask for your personal information. This can happen in the following cases:

• when registering online your user account

• the purchase of products

• use of some services

• delivery or installation of products or services

• participation in competitions, gifts, surveys and research

• establishing contact through the website or directly in the LABRADOR DOO stores

• participating in other activities on www.labradorshoes.rs

Use of information

The information collected is used in the following cases:

• fill-in request for products, services or information

• providing customer service

• organization and administration on competitions, gifts, surveys and researches

• offer of new products and services

• improving the effectiveness of our Website, marketing activities, services and offers

• Conduct research and analysis

• sending information for marketing purposes

• Other business activities

Gathering information on other persons or from other persons

If you provide us information for other persons or if another person provide us information about you they will be used strictly for the purposes for which they are delivered. As an example of this type of information we can specify the address of a friend where you send an order or some other options.

Disclosure of personal information

www.labradorshoes.rs does not sell or rent your personal information to third parties.

www.labradorshoes.rs may need to share information to certain third parties, such as our call center, franchises, authorized service providers and other representatives acting on our behalf. This action can be taken in the following cases:

• fulfilling user orders

• Sending marketing communications

• Delivering packages

• Service products

• Maintenance of loyalty

• Conducting research, analysis or other inquiries

• Sending regular mail or e-mail

• processing credit card payments

Third parties, with whom www.labradorshoes.rs has a contract are authorized to use the information solely for the purposes for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable precautions to ensure the safety of your personal information.

www.labradorshoes.rs will eventually be forced to share personal information with a valid court order, court invitation, government investigation, or as otherwise stated by law. We also reserve the right to report investigation agencies any activities we believe are unlawful. www.labradorshoes.rs may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property or safety of others and ourselves. Also, some personal information may be shared in the event of a corporate sale, merger, acquisition, dissolution or similar event.

The possibility of not accepting marketing activities

Once we receive your information, we may send you marketing notifications that contain valuable offers, promotions, sales campaigns and other activities. At any time you have the option of not accepting marketing activities of www.labradorshoes.rs.

To stop receiving marketing activities, please use the link at the bottom of the notice.

Providing security of personal data

Whether you are shopping online or in our stores, security measures apply and reasonable precautions are made to prevent the loss, misuse and unauthorized access to your personal information under our control. www.labradorshoes.rs can not ensure or warrant the security of any information you transmit to us via e-mail, and you do so at your own risk.

Given that the security of your personal information is a high priority, we have taken numerous actions in order to provide reliable, accurate and secure data transfer. Website www.labradorshoes.rs use encryption technology, such as Secure Sockets Layer (SSL) to protect your personal information during data transfer. SSL encrypts ordering information such as your name, address and credit card number.

To raise the level of security when you create a user account on our Web site, it is necessary to choose a personal password which should contain from 6 to 30 characters, including a combination of letters and numbers. You are personally responsible for maintaining the secrecy of your passwords or user account information.

The use of Internet cookies (cookies), other technology and third parties for data collection

Internet cookie is a small file that a Web page or e-mail message to your browser, which then may be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping procedure on our Web site. Cookies simulate continuous connection. They provide storing information about your preferences and sessions and allow access to Websites without reregistering.

Web browser (browser) can be set to not accept Internet Cookies. In this case, you will be able to visit our Web site, but you can not create an account or make purchases.

Our Web server automatically collects information such as the address (URL), Website you came from, which pages you visited on our Internet presentation, which Web browser you use to view our Website and other statistics that help us to know how visitors use our Website.

Website www.labradorshoes.rs use services provided by third parties and which on our behalf, via the Internet, analyze traffic on our Web site. In this way may  collect anonymous information about your visits to our website and your interaction with our ads. For these needs we use technologies similar to those outlined above, to measure the effectiveness of ads and e-mails.

Updating personal data

www.labradorshoes.rs wants your personal information to be accurate and complete. We have provided a few various methods for data updating.

If you have created a user account on www.labradorshoes.rs website, you can update your information after logging in.

Collecting information about children

www.labradorshoes.rs will not knowingly or intentionally collect personal information via the Internet by children who are younger than 13 years. We are committed to protecting children’s rights!


If you have questions or complaints regarding privacy and security of your data, or if you have any knowledge or suspicion of a violation of privacy or security, please contact us.

Contact Information

Labrador DOO

Address: Jovana Subotica12, Beograd , Zemun

E-mail: [email protected]

Phone: +38164 644 91 62

BIN: 108069034

Identification number: 20926406

Bank account: 325-9500550063615-77

Protection of confidential transaction data

When entering your payment card details, sensitive information is transmitted over public networks in a protected (encrypted) form using SSL and PKI system, as currently the most advanced cryptographic technology.

Data security when shopping is guaranteed payment card processor by Banca Intesa ad Belgrade, so the complete billing process is performed on the website of the bank. Not for a moment credit card data is available to our system.


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